CaseKeepers Is Shutting Down.
Here Is What to Do Next.
CaseKeepers shut down permanently on March 31, 2026. If you relied on it for custody documentation, this guide covers how to recover your data and the best alternatives to switch to.
CaseKeepers has shut down. All user data was permanently deleted on March 31, 2026. If you exported your data before the deadline, you can import it into a new tool. If you did not, that data is no longer recoverable.
What Is Happening to CaseKeepers?
CaseKeepers, a digital custody journal app used by parents to log incidents and store evidence for family court cases, shut down permanently on March 31, 2026. The app is offline and all stored data has been deleted.
This affected every CaseKeepers user, regardless of plan type or subscription status. If you were using CaseKeepers to document your custody case, your journal entries, uploaded photos, stored documents, and communication records are permanently lost unless you exported them before the deadline.
For parents who were in the middle of an active custody case, this was especially urgent. Months or years of carefully documented evidence disappeared for those who did not take action in time. If you still have your exported data, you need that documentation accessible and organized in a new tool.
Three things to understand right now:
Your data has been deleted. CaseKeepers confirmed that no user data was retained after the shutdown date. There was no grace period.
The export window has closed. The servers are offline and there is no way to retrieve your data. If you exported before March 31, you can import that data into a new tool.
You need a new app. If you are in an active custody case, you need to continue documenting without interruption. Gaps in your documentation record can weaken your case.
How to Export Your CaseKeepers Data
Before doing anything else, secure your data. Follow these steps to download everything from your CaseKeepers account. Do this today, not next week.
Log in to your CaseKeepers account
Open the CaseKeepers app or visit their website and sign in with your existing credentials. If you have forgotten your password, reset it now while the service is still active. Do not wait until the last day to discover access issues.
Navigate to the export or download section
Look for an export option in your account settings, profile menu, or data management section. Most apps place data export under Settings, Account, or Privacy. CaseKeepers may have added a specific shutdown export tool. Check their help center or any emails they have sent about the closure for specific instructions.
Download all journal entries and documents
Export your full journal history, including all text entries, timestamps, and any tags or categories you used. If the export gives you format options, choose PDF for court use and CSV or JSON for importing into another app later. Download all attached documents, photos, and files separately if they are not included in the main export.
Save everything to multiple secure locations
Do not store your export in only one place. Save copies to your computer, an external hard drive, and a cloud storage service (Google Drive, iCloud, Dropbox). If this is evidence for an active court case, it is too important to risk losing to a single device failure. Consider emailing a copy to yourself as an additional backup.
Verify your export is complete
Open your downloaded files and confirm that all entries are present. Check dates, spot-check specific incidents you remember logging, and make sure all attached photos and documents are viewable. If anything is missing, export again while you still can. Check CaseKeepers' help center for specific export instructions for your account type, as the process may differ between free and paid users.
Pro tip: If you have upcoming court dates, print your most critical entries now while you can still access the original app. Having printed copies with CaseKeepers' original formatting and timestamps provides additional authentication for your evidence. Judges recognize that evidence printed directly from a documentation platform carries more credibility than a re-typed version.
Best CaseKeepers Alternatives for 2026
Not all custody documentation apps are the same. Some focus on co-parenting communication, others on evidence collection, and others on shared scheduling. Here are the best options for former CaseKeepers users, based on features, pricing, and how well they serve parents who need organized documentation for court.
Evidexi
Free plan available. Built specifically for custody documentation.
Free
to start
Evidexi was designed from the ground up for parents who need to document their custody case for court. Unlike apps that treat documentation as one feature among many, Evidexi makes it the core product. Every feature is built around the question: "Will this hold up in court?"
Evidexi is currently in beta with early access available. The free plan includes all core documentation features. If you are switching from CaseKeepers and need to continue building your evidence record without interruption, Evidexi is the closest direct replacement available.
OurFamilyWizard
Established co-parenting platform. Court-approved in all 50 states.
$150
/year per parent
OurFamilyWizard is one of the most established co-parenting apps on the market and is court-approved nationwide. It is best known for its shared messaging system, expense tracking, and custody calendar. Many family courts order parents to use OurFamilyWizard for all communication, which makes its unalterable message logs admissible evidence by default.
Best for: Parents who need a shared platform with their co-parent, especially if the court has ordered or recommended OurFamilyWizard specifically. Less ideal if your primary need is organizing evidence and documentation for court rather than day-to-day co-parenting coordination.
TalkingParents
Communication-focused platform with an unalterable messaging record.
Free
paid from $6/mo
TalkingParents is built around one core feature: an "Unalterable Record" of all messages between co-parents. Neither parent can delete, edit, or unsend messages. This makes it a strong choice for communication documentation, especially in high-conflict situations where one parent might deny saying something.
Best for: Parents who primarily need a verified communication platform. Good for documenting conversations, but not a replacement for a full custody journal or evidence organization tool. Many parents use TalkingParents alongside a separate documentation app.
Journal, Spreadsheet, or Notes App
The manual approach for simple cases.
Free
DIY
If your custody situation is relatively straightforward and you just need basic logging, a physical journal, Google Sheet, or notes app can work. Many family law attorneys still recommend a simple notebook as a starting point for documentation. The key is consistency: write entries the same day events happen, include dates and times, and keep everything organized.
Best for: Simple situations where you need basic record-keeping without the complexity of a full app. Not recommended for high-conflict cases or situations heading to trial, where organized, timestamped, exportable evidence matters significantly.
Feature Comparison: CaseKeepers vs. Alternatives
| Feature | CaseKeepers (shut down) | Evidexi | OurFamily Wizard | Talking Parents |
|---|---|---|---|---|
| Free plan | No | Yes | No | Yes |
| Incident journal | Yes | Yes | Limited | No |
| Communication tracking | Yes | Yes | Yes | Yes |
| Photo evidence | Yes | Yes | Limited | Limited |
| Court-ready exports | Yes | Yes | Yes | Paid only |
| State-specific checklists | No | Yes | No | No |
| Shared co-parenting platform | No | No | Yes | Yes |
| Expense tracking | No | Coming soon | Yes | No |
| Price | Varied | Free | $150/yr | Free - $6/mo |
| Status | Shut Down | Active (Beta) | Active | Active |
What to Look for in a CaseKeepers Replacement
Losing your documentation tool in the middle of a custody case is stressful. Before picking a replacement, consider these factors. The right choice depends on your specific situation, your budget, and what matters most for your case.
Data portability
Can you export your data from the new app? This is the most important lesson from the CaseKeepers shutdown. If an app does not let you download your own data in a usable format (PDF, CSV, or similar), you are at risk of losing everything again if the company closes or changes its terms. Before committing to any platform, verify that you can export your complete documentation history at any time.
Incident logging with timestamps
Your documentation tool should make it easy to record incidents as they happen, with automatic date and time stamps. This is critical for court because contemporaneous records (notes made at or near the time of an event) carry significantly more weight than entries written weeks later from memory. Look for apps that timestamp entries automatically and prevent backdating.
Communication tracking
In custody cases, communication between parents is often the most contested evidence. Your app should help you log, organize, and export communication records. Whether it is a built-in messaging platform (like OurFamilyWizard or TalkingParents) or a log where you can record and categorize external communications, this feature is essential for building a pattern-based case.
Court-ready export formats
When your court date arrives, you need to present your documentation in a format judges can actually use. Look for apps that export clean, organized PDF reports with dates, categories, and evidence attached. A disorganized dump of raw data is almost as useless as no documentation at all. The best apps generate reports that look professional and are organized by date or category.
Pricing and free tiers
Custody cases are already expensive. If you are paying for an attorney, court filings, and possibly a custody evaluator, adding another subscription can feel like a stretch. Look for apps with a genuine free tier that includes core documentation features, not a "free trial" that locks your data behind a paywall after 14 days. If you do pay, make sure the price is justified by features you will actually use.
Privacy and data security
You are storing sensitive information about your children, your family situation, and potentially evidence of abuse or neglect. The app you choose needs strong privacy protections. Look for encryption (both in transit and at rest), clear data retention policies, and a privacy policy that does not allow the company to share your data with third parties. Your custody documentation is some of the most private data you will ever store digitally.
Frequently Asked Questions
When does CaseKeepers shut down?
CaseKeepers shut down on March 31, 2026. The app and all stored data are no longer accessible. If you did not export your data before the shutdown, it has been permanently deleted.
Will I lose my CaseKeepers data?
Yes, if you did not export it before March 31, 2026, your data has been permanently deleted. CaseKeepers stated that all user data would be removed when the service closed.
What is the best free alternative to CaseKeepers?
Evidexi offers a free plan with incident logging, communication tracking, photo evidence, and court-ready exports. It was built specifically for custody documentation and is currently available in early access. TalkingParents also has a free tier, but it is focused primarily on messaging rather than full evidence organization.
Can I import my CaseKeepers data into another app?
Most custody documentation apps do not offer direct import from CaseKeepers. However, you can export your CaseKeepers data (journal entries, documents, attachments) and manually re-enter key incidents into your new app. Focus on importing your most important entries first, especially anything related to upcoming court dates.
Is Evidexi available now?
Evidexi is currently in beta with early access available. You can sign up at evidexi.com to get started. The free plan includes incident logging, communication tracking, photo evidence, and court-ready PDF exports.
How is Evidexi different from CaseKeepers?
Evidexi includes state-specific custody checklists, court-ready PDF exports, communication tracking, and incident logging with automatic timestamps. It also offers a free plan, which CaseKeepers did not. Evidexi was designed from the ground up for custody documentation, with features informed by what family law attorneys and parents actually need in court.
Do Not Let a Gap in Documentation Hurt Your Case
Judges look for consistent, organized documentation. A break in your records can raise questions about reliability. Export your CaseKeepers data today, and start building your documentation in a new tool right away.
Disclaimer: This article provides general information about CaseKeepers' announced shutdown and alternative custody documentation tools. It is not legal advice. Evidexi is not affiliated with CaseKeepers. Feature comparisons are based on publicly available information as of March 2026 and may change. Always verify current pricing, features, and availability directly with each provider. Consult a qualified family law attorney for advice specific to your situation.